Guarantees
These are the full guarantee terms as written in the contract, each with a plain-language explanation.
Basic guarantee — 180 days
The office undertakes to replace the worker within the 180-day basic guarantee period from the date of arrival in the following cases:
- Refusal to work
- Infectious disease
- Pregnancy
- Absconding
Replacement guarantee — 24 months
Throughout the 24-month contract term, if the worker cannot continue, the office bears the following costs on replacement:
- 50% of the new worker's work-permit fee
- The new worker's visa fee
- The new worker's medical examination fee
- Replacement within 90 days with no price difference
OMR 100.5 borne by the office for you on replacementHalf the permit + the visa + the medical for the replacement worker, computed from current government fees.
Condition: Conditional on the previous worker consenting to the transfer of her services.
This page is the complete reference for the guarantee terms. The signed contract prevails in case of any difference.
Prices and timelines are estimates and may change according to government regulations and fees.
The worker's rights
A clear working relationship that protects both sides
A domestic worker is a party to an employment contract, not a commodity. We commit, and ask our clients to commit, to the following:
- An employment contract per the labour regulations of the Sultanate of Oman
- Salary paid as contracted and on time
- Daily rest and a weekly day off
- The passport is the worker's property and stays with her
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Tell us the nationality you have in mind and we send you the contract, fees and expected timeline in detail.